Delivery & Information

The prices of the items on our “Modern” online shop section  are inclusive of VAT at 20% and are sold by Les Trois Garcons Limited. Les Trois Garcons Limited VAT registration: GB774 4310 30

The prices of the items on our “Antique & Vintage” online shop section are sold by Saffire Limited. The VAT is not applicable on all of the items, if the VAT is applicable it will show on your shopping cart at the time of check out. Saffire Limited VAT registration: GB805 1442 63

If you require a VAT  invoice for after completing your purchase, please contact  the showroom.

 

Transport & Deliveries

I. We will contact you where applicable to arrange delivery and to ensure that full payment has been made prior to your Order being delivered. Our prices do not include shipping or delivery cost unless stated on the item description. You may enquire for the cost prior to your purchase by contacting the showroom.

II.  The method of transport used to deliver your order will depend on the weight and size of the item(s) you have ordered.

III. If you ask us to deliver the Order in instalments, we may charge you extra delivery costs.

IV. It is essential that you notify us of any possible restrictions to access into your home when placing your Order so that we can perform an assessment. In particular you should consider vehicle access, lifts, staircases and room access. Should windows or doors need to be removed to allow access, it is your responsibility to arrange this at your own cost and at your own risk.

V. We deliver only to the first floor of any house/apartment block, except when arranged separately within the Order and confirmed prior to the delivery. Any such arrangement may incur an additional charge that we shall advise to you.

VI. You must ensure that you or a nominated adult will be available on the day and the point of delivery to sign for the Goods.

VII. You must also ensure that on the day of delivery access to your preferred location of the Goods is clear and free of any obstruction. If you or a nominated adult are not available or the access is not clear and free of any obstruction, the delivery company will not deliver your Goods. This will result in a re-delivery of your Goods and a further delivery charge will be levied.

VIII. We do not accept any responsibility for damage to your property during delivery due to the negligence of the transport/delivery company; our liability is limited to the repair of damages with no element of betterment only in the event we are personally delivering your goods.

IX. We reserve the right to charge a storage charge in the event you do not reasonably accept delivery or collect the item from our warehouse. We will store the Goods until delivery takes place and may charge you a reasonable sum currently £25 per week to cover expenses. Any such charges must be cleared before delivery or collection will take place.

X. The Goods will be your responsibility from the time of delivery.

XI. Ownership of the Goods will only pass to you when we receive payment in full of all sums due for the Goods, including delivery charges.

XII. If you would like to collect the item(s) purchased directly from our showroom at no extra cost, please contact the showroom to arrange the collection.

Top Tips for choosing the right furniture

How to Measure Up:

  • Decide exactly where you would like to place your furniture.
  • Measure the area where you want to place your furniture.
  • Sketch a rough plan including dimensions.
  • Note the width, height, and depth of the model you want to order, do allow a few inches for tolerance.
  • You should now be able to see whether or not the furniture will fit within your living space.

Getting Through Your Access Points

  • Ensure all widths and diagonal depths of your new furniture measures less than the dimensions of your homes entry points e.g. doors, side gates, hallways and stairways etc.
  • If your existing furniture came in easily, compare the measurements with the model you want to replace it with.
  • The diagonal height should be less than the entryway you are planning to use.
  • Measure width and height of all doorways, hallways, and stairways, remembering to take into account unmovable objects such as banisters and turns.
  • Remember obstacles such as radiators, and lights on walls and ceilings.

Homes with Limited Access Points

Some of Les Trois Garcons antiques and vintage furniture and furniture from the new collection are/can be delivered in parts, and re-assembled in situ. This will be noted in the description of the product.

Note: This serves only as a guide and doesn’t guarantee furniture will fit. Please consider all access points from our delivery truck to the room of your choice. Also please do let us know if you foresee any problems with the delivery.